Thank you for visiting our website.

Your support insures that we can continue to create beautiful and inspiring works to share with the whole world. Every purchase is valuable to us. As artists, we appreciate your support of our work.

Here’s some important information:

The Paypal email receipt serves as your confirmation email. You will receive tracking info through Paypal.
We do not send additional email confirmations.

Please add info@fictionvillestudio.com and paypal@fictionvillestudio.com to your list of contacts so our emails can find their way to your inbox.  

EXCHANGES AND RETURNS POLICY:
There are no returns or exchanges on our work, except in the case of damage.

Any exception to this rule will be decided on a case by case basic and incur a 10% restocking fee.

International Sales:
For all orders going outside the US, you must select the international options for shipping. All wrong orders will be refunded back to you minus the PayPal processing fee of 3%.

Shipping:
All of our products ship USPS and UPS. Shipping times are between 3 and 10 days. You should receive an email from PayPal with tracking info for your purchase, once it is processed.

If you ordered a copy of The Seven Trials of Rostam: Before you open your book, please take a look at this informational video that we created. It will help you get the most out of this piece of art. As you all know, this book is an engineering feat, and each one is put together with care and by hand. That means it's delicate! So watch the video and get to know your book. 

Please feel free to contact us if you have any questions. We hold regular business hours
Monday-Friday, 9AM - 5PM ET. We are closed on all US holidays.

Have a great day!